Questions? Answered.
Can't find what you need? Contact our team.
How does Cash on Delivery work?
Place your order online without paying anything upfront. Our team will call or message you to confirm it, and you pay the courier in cash when your parcel arrives.
How long does delivery take?
Orders are delivered across Pakistan in 2–4 working days after we confirm them. Remote areas may take a little longer.
How much does delivery cost?
Delivery is free on orders over Rs 7,500. Below that, a flat fee of Rs 499 applies.
How do I choose the right size?
Clothes are sized by age, for example 0-3M or 2-3Y. Children grow quickly, so if your child is between sizes, pick the larger one. Shoes use EU sizes. Our Size Guide lists the height, weight and foot length for every size. Not sure? Call or WhatsApp us on +92 321 9635494 and we'll help.
Can I exchange if the size doesn't fit?
Yes. Unworn, unwashed items with their tags attached can be exchanged within 7 days of delivery. Contact us to arrange it.
Are the clothes gentle on a baby's skin?
Our newborn range uses soft, breathable fabrics such as cotton and cotton blends, and each product lists its fabric and care. We recommend washing new clothes before the first wear.
Can I change or cancel my order?
Yes, as long as it hasn't been dispatched. Reply to our confirmation call or message, or contact us as soon as possible.
Do you deliver all over Pakistan?
Yes. We deliver to cities and towns across Pakistan through our courier partners. If your area isn't covered, we'll let you know when we confirm your order.
How can I track my order?
Once your parcel is dispatched, we can share its courier details by call or WhatsApp. For an update at any time, message us with your order number.
Can I pay online?
Not at the moment. Every order is Cash on Delivery, so you only pay when your parcel arrives.
Do I need an account to order?
No. You can check out as a guest with just your name, phone number and delivery address.